HVAC/R FAQs

Click a question below to view more information and feel free to give us a call at (904) 387-2106.

• Do I have to be home when you are servicing our equipment?
• I would like to know when you will be at my house. Can you give me an exact time?
• How often should I have my heating and cooling system checked?
• Do you offer free estimates?
• Are you available fore emergencies?

Do I have to be home when you are servicing our equipment?

Yes, we would like you to be at home when we are giving you an estimate on repair or installation work. Children under the age of 18 years old are not allowed to be at home by themselves when we are servicing your equipment.

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I would like to know when you will be at my house. Can you give me an exact time?

We cannot guarantee a specific time, we will try our best to be there within a certain amount of time. Our response time is based on customer call order and that is how our technicians route their day.

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How often should I have my heating and cooling system checked?

You should have you system checked at least once a year. We recommend your system be checked at least twice a year. It is important that your system is performing at its best on the hottest days in the summer and the coldest days in the winter. With our preventative maintenance agreement we check your system twice a year around winter and spring to make sure you won't be without air condition or heat during summer and winter.

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Do you offer free estimates?

Yes, we offer free estimates on new and replacement quotes, give us a call today at (904) 387-2106 for more information.

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Are you available fore emergencies?

Yes, we are available 24 hours a day 7 days a week and on holidays. Call us at (904) 387-2106 for emergency HVAC requests.

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